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Email, attachments and documents
Opening emails, downloading attachments, sorting them, identifying the client and filing them no longer has to be a manual chain.
Automation and artificial intelligence · Mallorca
Does your team spend hours opening emails, copying data from documents and answering the same questions?
We solve it with process automation and artificial intelligence: that work runs on its own, without changing the software you already use. Start with a free assessment by phone.

All of this can be automated!

Process automation
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Opening emails, downloading attachments, sorting them, identifying the client and filing them no longer has to be a manual chain.
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Information is gathered and moved between email, spreadsheets, CRM, calendar and management software without retyping it.
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Repeated questions are answered straight away, and quotes, appointments and outstanding documents get their reminder without anyone chasing them.
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Information spread across tools is brought together in one dashboard, and a watcher checks that each task has been done and alerts you when something is missing.
AI agents
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An agent assesses the information and decides within set rules: it handles the request, classifies it, prepares the document and leaves the exceptions to the team.
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We set the agent up inside your company, on whichever platform fits — Hermes, OpenClaw, GrokBot or another — with your accounts and your data.
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From two computers up, someone has to look after machines, printers, network, security and backups. An agent installed in the company does it, with us behind it.
Training and home automation
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We do more than build the automation: we train your team to use it, in person at your company or by video call.
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Home automation and installations for homes, offices and estates: climate, access, irrigation, pumps, solar and alerts.
The change
A document, a message or a new piece of data arrives and the workflow starts on its own: it is collected, classified, recorded in the right place, and only the person who has to act is alerted. Repetitive work disappears; information stays tracked and centralised.
The automation does this, not your team:
Result Hours back for the team, for clients, revenue and decisions.
Hours back for the team
The aim is not to move work from one screen to another. It is to free the team to improve customer service, do work that generates revenue and take on more clients with the same staff.
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The origin of FacturaFlow
A professional firm had 5 people spending 5 hours a day opening emails, downloading attachments, sorting them and uploading them again to the cloud. That work can be automated, returning more than 20 hours a day to the team.
See FacturaFlow02
People doing work that matters
Freed time goes into service, customer satisfaction and the work that helps bring in more business.
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Capacity without piling on tedious tasks
Without spending hours on repeat processes, the business can handle more volume without adding staff to copy, sort and chase information.
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Information together and checked
Data is centralised, watchers check that the process happened and dashboards show what requires a decision.
AI, watchers and agents
Alongside repetitive workflow automation, we create watchers that check work was completed, dashboards with the important information and AI agents that assess information and decide within defined rules. They are trained once for a specific task, work consistently and leave human judgement for exceptions.
They check that a task, document, reply or process step has been completed and alert the team when something is missing.
They centralise data from the tools and show the person in charge what happened and what needs attention or a decision.
An agent can review information, sort it and decide within its rules. It is efficient and consistent for that defined work; exceptions go to the team.
They answer repeated questions using the business’s information and hand the conversation to a person when appropriate.

Home automation and installations
We install Home Assistant systems to control lighting, climate, access, irrigation, pumps and solar power, with alerts when something is out of the ordinary.

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Lights, blinds, climate control, access, cameras and electricity consumption in one panel, with scenes based on time or presence.
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Control of pumps, zoned irrigation, tank levels and alerts for low water or pressure.
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Monitoring of inverters, batteries and consumption, with automations to use surplus solar power.
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Temperature, humidity, leak, door and consumption sensors can send an alert by WhatsApp or Telegram and act according to the configuration.
Each installation is designed to measure and agreed at a fixed price after a technical visit in Mallorca.
Automatiza Mallorca
How we work
We first speak by phone at no cost to understand the business and its objective. Only if we see that we can help do we spend a working day at the business to prepare the assessment and the written plan; then come the build and the operation.
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A telephone call to get an initial understanding of what the business does and what it wants to automate.
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Only if it is within what we do: a working day at the business, €1,500 and a written plan afterwards.
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The workflow is integrated with the current tools and tested with real data before it is signed off.
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Each automation is monitored and corrected if something changes; the business receives the result and only the alerts that require a decision.
The final amount is agreed in writing before work starts.
Processing takes place on servers within the European Union and in the company’s own accounts.
The starting point is the email, Drive and software the business already uses.
If an automation costs more than it saves, it is noted in the plan and not built.
Agreed price, data in Europe and the option of human approval.
Prices
The initial assessment by phone is free. If we see that we can help, the in-person assessment costs €1,500 and includes the written report and quote. All prices include VAT.
Free by telephone
A no-obligation conversation to get an initial understanding of what the business does and what it wants to automate.
Request a free initial assessmentIf we can help
€1,500
A working day at the business to see, with the team, exactly how the work is done.
Build
from €3,000
A complete workflow built and tested with real data, with a fixed price based on what is defined in the assessment.
Operation
from €500 per month
Build, monitoring and fault correction. The business contracts the AI model directly in its own account and its cost is not included.
Who we work with
We work with small and medium-sized businesses in Mallorca that lose hours copying data and giving the same answers over and over.
Frequently asked questions
With a free initial assessment by phone to understand what the business does and what it wants to automate. Only if we see that we can help do we propose the in-person assessment: a working day at the business, €1,500 and a written plan afterwards. The build and the operation follow.
With small and medium-sized businesses in Mallorca that have repetitive work, such as hotels, holiday rentals, restaurants, clinics, nautical businesses, estate agencies, workshops, retail businesses and professional firms.
The assessment has a fixed price of €1,500. A complete automation costs from €3,000, and a managed agent starts from €500 per month.
No. We work with the existing email, WhatsApp, Google Workspace or Microsoft 365, CRM, calendar and management software; what is needed to connect them is added.
In the company’s own accounts and on servers within the European Union. Automations can also be installed on a company server.
Yes. There are Home Assistant systems for homes, offices and estates, with lighting, climate control, access, irrigation, pumps, solar power, batteries and alerts.
The business does so directly through its own account. It is not resold or included in the price of the managed agent.
Blog
Practical guides on process automation, AI agents and artificial intelligence for companies in Mallorca and Palma.
Contact
Tell us what the business does and which task takes up the team’s time. The first conversation is free by telephone; only if we can help do we propose an in-person assessment.