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Your in-house IT, run by an AI agent

From two computers upwards, a company already has IT work that nobody is doing. We take it on, with an agent installed in the company that knows your equipment.

An IT person who already knows your machines

The traditional IT man comes when something has broken. He arrives without knowing which computer it is, what was installed last month or why the printer in accounts keeps failing, and he leaves when that one problem is fixed.

We install an agent in the company that keeps the inventory of your equipment, watches for what is failing before it stops anyone working, and handles the repeated work: installations, updates, new starters, passwords, printers, permissions. Behind the agent, we handle whatever needs a person.

It is the same system we run our own equipment on every day.

What is included

The service covers the company's IT work as a whole, not a list of separate call-outs.

  1. 01

    Computers and users

    An inventory of every machine, installing and updating software, joiners and leavers, permissions and passwords.

  2. 02

    Printers and peripherals

    Configuration, print queues, scanners and the shared devices that stop responding every few weeks.

  3. 03

    Network and wifi

    Router, access points, cabling, guest access and the dropouts nobody can currently explain.

  4. 04

    Security

    Antivirus, critical updates, access, shared passwords, and a review of the permissions left open when someone leaves.

  5. 05

    Backups

    Verified copies of what cannot be lost, with a real restore tested — not a dashboard showing green.

  6. 06

    Monitoring and alerts

    The agent checks disks, space, services and backups, and warns before something stops someone working.

How it starts

We begin with an inventory of what is there: machines, software, accounts, network, printers and backups. That produces a written list of what is wrong and what is missing.

Then the agent is installed, connected to the machines, and the alerts that matter are defined. From there the service is monthly: the agent runs the day to day, and we step in for whatever needs judgement or hands.

This does not replace the automations

In-house IT keeps the company running. The process automations and bespoke AI agents we build are separate work, designed and programmed one at a time.

Having in-house IT makes that second thing easier, because the machines, the access and the data are already in order. But it does not build itself.