Home / Automation for hairdressers and beauty salons in Mallorca
Your diary full via WhatsApp, even when you are with a client and cannot pick up the phone.
In a hairdresser’s or a beauty salon, the person who answers the phone is the same person who has a client in the chair. Every call to book an appointment breaks into the work, and messages are answered at the end of the day, when the client has already booked somewhere else.
Last-minute cancellations leave gaps of an hour or half a morning. We set up a WhatsApp secretary that books appointments against your real diary, at any hour, and offers the free slot to whoever was waiting.
Everything goes through a single diary, and that diary is the one that counts.
The client chooses service, professional and time from the real free slots, and books without calling. Each service takes up the time it needs.
Every client receives their reminder and confirms with a message, and no-shows go down.
The cancelled appointment is offered to the waiting list. The first to reply gets it and the diary updates itself.
The diary lives in one place. The whole team sees it in the calendar on their phone and changes an appointment from a simple panel in less time than it takes to write it in the notebook. Each professional and each treatment room has its own timetable.
The secretary answers the usual questions with the information you approve: prices, opening hours, address, how long each service takes. Anything beyond that goes to a person. The client gives consent before receiving notifications by WhatsApp.
We start with your services, how long each takes and each professional’s working hours, and we bring over the appointments already booked. For the first few weeks the team reviews how the secretary replies and whatever needs adjusting is adjusted.
